Zillow's AI-powered interactive home tours are now available nationwide (2025)

The next generation of Zillow surfing uses an AI-generated floor plan to bring together listing photos and 3D tours for a more authentic and seamless virtual home-shopping experience

SEATTLE, Aug. 8, 2022 /PRNewswire/ -- Zillow®surfing 2.0 is nationwide, starting today. Home shoppers across the U.S. can now get a deeper sense of a home than ever before without stepping foot inside using Zillow's free, AI-generated floor plan tool, saving valuable time and headaches during the search for their next home.

Zillow's AI-powered interactive home tours are now available nationwide (1)

Zillow's AI-generated floor plan — powered by Zillow tech but available to use for free on listings anywhere — serves as a dynamic guide to give shoppers digital insight and detail so they can more quickly and easily narrow their search to only the homes they love and want to see in person. Now, Zillow uses machine learning to not only generate floor plans, but also imports each listing photo and places it on the floor plan, giving shoppers an in-person perspective of a home's shape and flow that simply scrolling through static images can never do.

"Zillow surfing has always been about imagining all the possibilities a move could bring, and Zillow surfing 2.0 is bringing those possibilities to life in a much more interactive, realistic way," said Josh Weisberg, vice president of Zillow's Rich Media Experience team. "Now shoppers can act more quickly and confidently, whether they're searching in their own neighborhood or hundreds or thousands of miles away. We're pushing the boundaries of what home buyers and renters can expect when shopping for a home online."

For buyers and renters, Zillow's AI-generated floor plan means navigating more seamlessly and naturally through photos, a 3D Home tour and other listing information, getting a remarkably accurate sense of a home's flow and space. An hour of teleporting through interactive floor plans on Zillow can replace an afternoon, or longer, of scheduling tours and driving around town to see homes in person.

More than half (56%) of buyers agree they wasted time on their home search by viewing properties that they would have skipped if they had understood the floor plan before their visit. Almost three-quarters (74%) agree that a dynamic floor plan helps them determine if a home is right for them. i

The pandemic and the supercharged housing market that followed drove rapid adoption of tech tools that have fundamentally changed the way people buy and sell. With more virtual tours on Zillow listings than ever before, it's easier to explore and picture life in a home. Shoppers can evaluate homes from the comfort of their couch — assessing condition, validating details, layout, size and orientation — to make the most of their time. Or they can relive an in-person tour without traveling for a second visit.

For agents and landlords, this new and expanded technology means bringing a listing to life and showing homes to more serious and interested shoppers. Eighty-one percent of buyers and 71% of renters said they were more likely to visit a home if the listing included a floor plan they liked.

Zillow uses panoramic photos captured by an agent or photographer with the free 3D Home app and a 360-degree camera, and then applies the company's computer vision and machine-learning models to generate a 3D Home tour and interactive floor plan. This includes AI-predicted room dimensions, square footage and the location of the listing photos relative to the other media. And now, it also imports every listing photo and places them on the floor plan to more easily navigate and get a feel for the home.

The floor plan, 3D tour and photos are automatically uploaded to the listing on Zillow and Redfin, and can also be added to the MLS, embedded in a website, or shared via email or social media.

That's especially important for agents using Zillow's immersive virtual tours as a cost-effective way to showcase and share listings, and generate more leads. In a survey this spring, 71% of sellers said they are more likely to hire an agent who includes virtual tours and/or interactive floor plans in their services. And three-quarters of sellers said including a floor plan was a highly important characteristic for their listing.

"Immersive floor plans give agents the ability to build a connection between potential buyers and listings prior to any showings," said George Laughton, founder of the Laughton Team in the Phoenix area. "They give buyers a sense of familiarity and make them feel as though they've been in the home before, helping them establish a stronger emotional connection with the home."

AboutZillow Group
Zillow Group, Inc. (NASDAQ: Z and ZG) is reimagining real estate to make it easier to unlock life's next chapter. As the most visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and ease.

Zillow Group's affiliates and subsidiaries include Zillow®, Zillow Premier Agent®, Zillow Home Loans™, Zillow Closing Services™, Trulia®, Out East®, ShowingTime®, Bridge Interactive®, dotloop®, StreetEasy® and HotPads®. Zillow Home Loans, LLC is an Equal Housing Lender, NMLS #10287 (www.nmlsconsumeraccess.org).

iAccording to data from the Zillow Consumer Housing Trends Report. The survey was fielded between March and August 2021.

Zillow's AI-powered interactive home tours are now available nationwide (2)

SOURCE Zillow

Zillow's AI-powered interactive home tours are now available nationwide (3)

Zillow's AI-powered interactive home tours are now available nationwide (2025)

FAQs

How do I add a virtual tour on Zillow? ›

Under the "Photos" section, you'll find an option to upload still images to your listing. Below this section, you'll see a field labeled "Virtual Tour URL." Paste your virtual tour's URL in this field to add your tour to your Zillow Listing.

Does Zillow use AI? ›

Many of Zillow's most impactful features are powered by AI and machine learning, including the neural Zestimate® valuation, personalized home recommendations and unique AI-powered Showcase℠ listings, each of which gives shoppers a deep understanding of the home virtually before they ever step inside.

What is Zillow's industry? ›

Zillow Group Inc is a real estate marketplace company that provides information and services related to selling, buying, renting, and financing through its platform, which is accessible through a website and mobile application.

Do Zillow tours cost money? ›

Zillow 3D Home tours are: Free. The app is free to download and use.

How can I use AI in real estate? ›

AI helps realtors identify potential leads from various sources, such as social media, landing pages, website visits, and online listings. It allows sales representatives to invest their efforts in the most qualified leads, which will likely convert into sales.

Can there be fake listings on Zillow? ›

If you think you've run across a rental scam, report it to local law enforcement, your state attorney general, and the FTC. You can also report a fraudulent listing to Zillow. Zillow's Help Center explains how to report a suspicious listing and offers more tips about what to watch out for.

How does Zillow make money? ›

Zillow makes money primarily by selling advertising and enhanced profiles to real estate professionals. The company also generates revenue through mortgage interest, commissions from agent partners, and various services like Zillow Closing Services and Zillow 360 Bundled Services.

Why did Zillow go out of business? ›

Barton told CNBC's “Closing Bell” after the report that Zillow's ultimate failure was its inability to predict housing prices accurately. At the start of the Covid-19 pandemic, the market dried up.

Who is Zillow's biggest competition? ›

Redfin. Redfin, Zillow's biggest competitor, is known for its advanced search filters to help with precise property matching, along with real-time updates on property statuses.

How do I add a video walkthrough to Zillow? ›

To record and publish a video walkthrough:
  1. Open the Premier Agent App.
  2. From the menu, select Search all Homes and enter the address; tap on the address you want. ...
  3. Click the Add Video button and start recording. ...
  4. To publish, tap on the Listings & Video section of the app and open your listing.

How do I create a virtual tour of my property? ›

A Step-by-Step Guide to Creating a Virtual Home Tour
  1. Step 1: Choose Your Equipment and Platform. ...
  2. Step 2: Organize Photography, Lighting, and Camera Placement. ...
  3. Step 3: Upload the Tour. ...
  4. Step 4: Create the Tour, From Walkthrough to Exit. ...
  5. Step 5: Publish and Market the Tour on Multiple Channels.
Nov 3, 2020

How do I add a virtual tour to my MLS listing? ›

Where do I add the link to this tour? You may add the link to the “Branded Virtual Tour” field. Virtual tours that contain your information, your brokerage's information, or any other agent's contact number may only be added into the “Virtual Tour URL Branded” field.

How do I add Matterport to my Zillow listing? ›

Zillow allows Matterport tours to be directly added to a Zillow listing. To add it, email Zillow at AgentCare@zillowgroup.com with the property address and the Matterport link that FPM sent you when your Matterport was ready. Zillow's support team will add it to your listing on the backend of their system.

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